Frequently Asked Questions
Have questions about our services? We've compiled answers to some common queries. If you don't find what you're looking for, please don't hesitate to contact us!
Billing & Rates
Our rates vary based on the type of suite and length of stay. Basic suites start at $35 per night, while luxury suites begin at $50 per night. We offer discounts for extended stays and multiple cats from the same family. Please check our Rates page for detailed pricing.
Yes, we require a 50% deposit to secure your reservation. This deposit is refundable up to 48 hours before the scheduled check-in date. For holiday periods, we may require a non-refundable deposit due to high demand.
Health & Safety
All cats must be current on FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia) and Rabies vaccinations. Proof from a licensed veterinarian is required. We also accept recent titer test results as an alternative for certain vaccines, with veterinary documentation.
We can administer most common medications, including pills, liquids, and topical treatments, as per your veterinarian's instructions. Please provide medications in their original packaging with clear instructions. There may be a small fee for complex medication needs.